ditech today announced the opening of new retail offices in Washington, Oregon, Utah, Ohio and Illinois. The new offices complement the company’s existing retail operations, enhancing its current presence and adding new outlets in key markets across the country.
“As part of our overall strategy to build our retail network, we are actively pursuing top-performing loan officers and branches in select markets across the country,” said Matt Soto, senior vice president of originations at ditech. “Our unique retail model leverages ditech brand marketing to provide lead opportunities on a local level. This strategy allows our originators to utilize the power of the ditech brand, giving them opportunities to increase their business and their referral network, as well as building upon the success they’ve had in their respective markets. In addition to these new branches, we continue to look for opportunities to expand our retail footprint in other states.”
Led by regional manager Mark Farley, ditech’s Northwest presence includes offices in Kirkland, Puyallup, Othello and Yakima, Washington. In addition to continued expansion in Washington, ditech has recently opened offices in Oregon and Utah, where teams are also reporting to Farley.
In the Upper Midwest, ditech’s expansion includes offices in Mansfield and Independence, OH, led by regional manager Chris Dallas. Additional expansion opportunities are being explored throughout Ohio, as well as in Indiana and Michigan.
In Illinois, ditech recently opened a branch in Schaumburg and expects to increase their presence in the state by year’s end. Other states in ditech’s expansion plans include New Jersey, Pennsylvania, North Carolina, northern California and Texas.
Loan officers at all of ditech’s new retail offices have full access to the company’s suite of marketing tools, including a lead generation engine, brand marketing support and a customizable social media platform.
“With our expanded retail strategy, we are building a consistent and dependable culture of service, so that we can fulfill our mission of wowing our customers – both our referral partners and consumers,” continued Soto. “We realize the importance of being flexible, of meeting customers where they live, so that they can relate to their home loan specialists on a more personal level throughout the finance process. Whether they prefer to communicate with us online, through direct-to-consumer methods, or in-person through our retail branches, we strive to meet our customers’ needs exactly how and where they want to be met.”